New Work – How we shape everyday working life with our Ways of Working

Home office and flexible working – these terms have not been new for a long time. The beginning of the Corona pandemic really brought momentum to the discussion in many areas. Until then, the daily routine of consultants at many large consultancies was characterised by numerous, sometimes long business trips to ensure that work could be done on site at the client’s premises. At it-economics, we have relied on the principle of regionality since the beginning. In the spirit of New Work, our working methods are continuously reviewed and, if necessary, adapted to the circumstances. The pandemic has set new standards in this area – not only for us.

Last year, from April to October, we surveyed numerous employees, managers and customers of it-economics and derived new WoW standards (Ways of Working) for us from the survey results.

Overview of it-economics’ WoW standards

  • Digital & hybrid communication
  • On- & offline culture
  • Office design & desk sharing
  • Roadmap & Continuous Improvement

New Work and Work-Life Blending

New Work means that the culture of a company is adaptive and flexible and adapts agilely to the situation of the organisation. Based on trust, New Work is characterised by work-life blending, collaborative, mobile and hybrid working. For us, this creates a win-win-win situation for the team, our clients and the company. In addition to saving time and money, we improve the quality of work and accessibility by reducing travel.

Although the topic of “New Work” has existed since the seventies, it has experienced a real upswing in recent years due to increasing digitalisation, most recently intensified by the Corona pandemic.

Mobile working has long since become an integral part of our employees’ everyday working lives. Now the question for us is how we want to shape our collaboration, our new Ways of Working, together in the future. What will the consultant’s everyday life of the future look like? A solution must fit the needs of our team, our clients and it-economics as an organisation and be flexible enough to adapt to changes.

Digital & hybrid communication

Distributed work requires more communication, but at the same time, clarity must not be lost in the face of increased communication and information volume. We therefore organise our meetings in a hybrid way (online & offline), giving all colleagues the opportunity to participate either in the office or digitally. We are also working on reducing the number of communication channels to as few as possible so that the overview is not lost when there is a high density of information.

On- & offline culture

As the keyword “work-life blending” suggests, our team’s private and professional lives are becoming more mixed than ever before when working from home. Therefore, it is important for us not only to define “online” working hours, but also to promote and demand offline times. Because observing break times for relaxation and exercise in between as well as for relieving the eyes with more screen work is equally close to our hearts – that’s why we encourage our team to take enough offline time.

The importance we attach to work-life balance is also reflected on the kununu rating platform, where it-economics is above the industry average:

Office design & desk sharing

Part of our WoW standards is to design our it-economics locations with individual, ergonomic and noise-insulated office equipment. As conditions vary at each location, our team can contribute and implement their ideas and perceptions through our agile business management framework OKR (Objectives and Key Results).

Desks in the offices are allocated according to the desksharing model. To make booking workstations as uncomplicated as possible, we are now planning to introduce a desksharing tool as part of our new WoW standards. In addition to reserving a workstation, it will also be possible to see when other team members are on site in order to optimise coordination.

Roadmap & Continuous Improvement

Our new WoW standards have been in place since October 2021 and will be gradually developed with the help of the entire team – open feedback and free participation are essential.

2022 will be your year. With us.

Andrea Symanzik


Andrea Symanzik
Senior Consultant